Terms of Use

TERMS OF USE – MERCHANDISE ZONE

OVERVIEW

This website is operated under the brand name VaruZone. Throughout the site, the terms “we”, “us” and “our” refer to VaruZone and the services offered through the site.

VaruZone's marketing, customer service and administration are provided with support from ArcticLyx AB and SIA “Nordic Commerce Media”.

The sale of products via the website is conducted by Nordic Digital Commerce Ltd, which is the legal seller and contractual party to the purchase.

By visiting the website, you agree to these Terms of Use to the extent they apply to your use of the website.

When purchasing, our terms of purchase, return terms and other applicable policies published on the website also apply.

These terms and conditions apply to users of the website, including visitors and customers.

We reserve the right to update or change the Terms of Use as necessary. The latest version will be published on the website.

Changes do not affect already concluded purchase contracts retroactively without a valid legal basis.

Our store uses Shopify as an e-commerce platform.

ORDER HANDLING AND DELIVERY

In order to offer a wide product range, products may be handled and delivered through external suppliers, logistics partners, distribution centers or international delivery solutions.

Delivery times stated on the website are estimates, unless a specific delivery time has been expressly agreed.

Delivery time may be affected by:

  • stock status

  • logistical conditions

  • conveyor

  • customs handling

  • other circumstances affecting delivery

Products may be shipped from international warehouses or external delivery partners.

Nordic Digital Commerce Ltd is responsible as the legal seller for ensuring that orders are fulfilled in accordance with the purchase agreement and applicable consumer legislation.

More information can be found in our shipping policy.

PART 1 – ONLINE STORE TERMS AND CONDITIONS

By using the Website, you represent that you have the legal authority to use the Service and, when required, make purchases.

Persons who are minors need the required consent from guardians or other legal basis under applicable law.

You may not use the Website or its services for any illegal or unauthorized purpose.

It is prohibited to spread viruses, malicious code or otherwise interfere with the functioning or security of the website.

In the event of violations, access to the website's services may be restricted or terminated when objectively justified and permitted by law.

PART 2 – GENERAL TERMS AND CONDITIONS

We reserve the right to deny or restrict the use of the website's services if we reasonably suspect fraud, abuse or other unauthorized activity.

Such measures are taken with consideration of already concluded agreements and the customer's statutory rights.

Payment details are processed through the payment service providers offered at checkout.

The processing of personal data is described in more detail in our privacy policy.

Content on the website, including texts, graphics and other materials, may not be copied, distributed or used commercially without the required permission, unless otherwise required by law.

PART 3 – ACCURACY OF INFORMATION

We strive to ensure that all information on the website is accurate, clear and up-to-date.

Despite this, typographical errors, technical errors or other unintentional errors may occur.

We reserve the right to correct incorrect information and update the website content.

The customer's rights under existing purchase agreements and mandatory consumer legislation are not affected by such changes.

PART 4 ​​– CHANGES TO SERVICES AND PRICES

Prices, product offerings and information about available services are subject to change.

Price changes normally only apply to future orders.

For purchase agreements already entered into, the price and terms agreed upon apply, subject to the provisions of applicable law.

We reserve the right to change, limit or terminate the offer of certain products or services when objectively justified.

Such changes do not affect the customer's statutory rights.

PART 5 – PRODUCTS AND SERVICES

Some products may be available only through the website.

Product images and product descriptions are used to show the appearance and features of the products.

Minor differences in color reproduction may occur depending on the customer's screen settings.

The products must comply with agreed properties and applicable legal requirements.

If a product deviates from what was agreed, the customer has the right to the measures that follow from applicable consumer legislation.

We reserve the right to limit sales to certain regions or jurisdictions when required for legal, logistical or other objectively justified reasons.

PART 6 – ORDERS AND ACCOUNT INFORMATION

We reserve the right to refuse or limit orders if we reasonably suspect fraud, abuse or incorrect information.

The customer is responsible for ensuring that the contact and delivery information provided is correct and up-to-date.

If incorrect information affects the order, we can contact the customer to find a suitable solution.

Cancellations and changes to purchase agreements that have already been entered into are handled in accordance with applicable consumer legislation and our terms and conditions.

PART 7 – THIRD-PARTY TOOLS

The website may contain tools and services provided by external service providers.

These may include, for example, payment solutions, customer accounts, delivery tracking and other technical functions.

Use of external services may be subject to the respective provider's terms and privacy policy.

The independent liability of third-party providers does not affect Nordic Digital Commerce Ltd. obligations as a legal seller under applicable law.

SECTION 8 – THIRD PARTY LINKS

The website may contain links to external websites operated by third parties.

We are not responsible for the content of such external websites when this is beyond our control and legal responsibility.

We recommend that users read relevant terms and conditions and privacy policies when visiting external websites.

This provision does not limit liability arising from mandatory law.

PART 9 – ERRORS AND ERRORS

There may be typographical errors, incorrect prices or other incorrect information on the website.

We reserve the right to correct such errors.

If an error affects an order, we will contact the customer when necessary.

The possibility of amending or withdrawing from an agreement that has already been entered into is assessed in accordance with applicable legislation.

The customer's statutory rights are not affected by this provision.

SECTION 10 – PROHIBITED USE

It is prohibited to use the website:

  • for illegal purposes

  • to violate applicable laws or regulations

  • to collect other people's data without a legal basis

  • to spread malicious code

  • to interfere with the security or functioning of the website

  • for fraudulent or deceptive activities

  • to copy or use the content of the website without authorization

In the event of violations, we may take proportionate measures to protect the website, users and operations.

PART 11 – WARRANTY AND RIGHT OF COMPLAINT

Any specific product warranties apply according to the warranty terms expressly provided for the product in question.

A warranty can be provided by the manufacturer or seller and is valid according to the terms and conditions of the warranty.

If no specific guarantee has been provided, the customer's statutory right of complaint applies.

A commercial guarantee never limits the customer's rights under mandatory consumer legislation.

Consumers covered by Swedish Consumer Purchase Act normally have the right to complain about original defects for up to three years.

Defects due to normal wear and tear, improper use or damage that occurred after purchase are not necessarily covered by a voluntary product warranty.

For questions about warranty or complaints, the customer can contact our customer service.

To facilitate processing, the customer may be asked to provide:

  • order number

  • description of the problem

  • relevant images or videos, if available

Pictures or videos are not a general requirement for filing a statutory complaint.

Depending on applicable law and the circumstances, the customer may have the right to:

  • repair

  • redelivery

  • price reduction

  • cancellation of purchase and refund

Nordic Digital Commerce Ltd is responsible as the legal seller for the customer's statutory rights in the event of defects in the product.

IMPORT AND INTERNATIONAL DELIVERY

For international deliveries, products may be shipped from suppliers, distribution centers or warehouses within or outside the EU.

Shipments may be subject to customs handling, import VAT or other fees depending on the recipient country's regulations and the current delivery model.

Information about applicable costs and any additional fees is provided prior to purchase in accordance with applicable information requirements.

Import, customs and VAT-related processes can be administered by external logistics partners.

Nordic Digital Commerce Ltd is responsible for its obligations as a legal seller under applicable law.

The customer is only responsible for such costs that can be legally imposed on the customer and of which the customer has been informed in the prescribed manner.

DELIVERY FROM INTERNATIONAL SUPPLIERS

Orders may be handled and delivered through international suppliers, external distribution centers and logistics partners on behalf of Nordic Digital Commerce Ltd.

This makes it possible to offer a wide product range through international delivery solutions.

Delivery times may be affected by international logistics and transportation conditions.

Nordic Digital Commerce Ltd is responsible to the customer for fulfilling the order in accordance with the purchase agreement and applicable consumer legislation.

More information about delivery times and delivery terms can be found in our shipping policy.

COMPANY INFORMATION

VaruZone is an e-commerce brand with operations aimed at, among other things, the Swedish market.

The website's marketing, customer service, customer communication and administrative support services are provided in partnership with:

ArcticLyx AB
Corporate registration number: 559504-6904
Tin Ring 59
176 74 Jarfalla
Sweden

and

SIA “Nordic Commerce Media”
Registration number: 40203753691
Ieriķu Street 32-85
Riga, LV-1084
Latvia

Both companies act as service providers and are not legal sellers of the products.

SELLER AND PAYEE

The sale of products via VaruZone is conducted by:

Nordic Digital Commerce Ltd
Company number: 17237704
Suite 302, 4 Station Square
Cambridge, CB1 2GE
UK

Nordic Digital Commerce Ltd is the legal seller and contracting party for purchases made via VaruZone.

The company receives customer payments and is responsible for orders, deliveries, complaints, returns and refunds in accordance with applicable legislation.

ArcticLyx AB and SIA “Nordic Commerce Media” provide marketing, customer support and administrative services on behalf of Nordic Digital Commerce Ltd.

CONTACT INFORMATION

Questions about these terms of use, orders or other matters can be sent to VaruZone's customer service.

E-mail: info@varuzone.se
Phone: +46 73 576 55 93

Customer service is provided with the support of ArcticLyx AB and SIA “Nordic Commerce Media” on behalf of Nordic Digital Commerce Ltd.

For information about purchases, deliveries, right of withdrawal, returns and complaints, we also refer to our terms of purchase, our refund policy and our shipping policy.